Privacy & Cookie Statement
May 25, 2023
Your privacy is of the utmost importance for Heron Fireworks. As such, we are committed to complying with privacy legislation. This means that your details are safe with us and that we always treat it with the utmost care. In this Privacy Statement, we will explain what the purpose is of the information gathered by us on www.heronfireworks.com.
If you have any questions with regard to this, or if you would like to know what data we exactly keep, then look at the bottom of this form to find out how to best contact Heron Fireworks.
The safekeeping of personal data is very important to us. This is why we ensure that your data is stored safely with us. We keep on adjusting our security measures and keep an eye out for anything that could go wrong.
Through the contact form, you can ask us questions or file requests.
For this, we use your email address in order to be able to give feedback on your question or request. We have a legitimate interest in doing so. We keep this information on record until we are certain that you are satisfied with our response.
You can sign up for our newsletter. In this, you can read recent company information and updates on our products and services. This subscription can be stopped at any time. Each newsletter contains an unsubscribe link. Your email address will only be added to our list of subscribers after your explicit permission. These details will be kept on record until you unsubscribe.
Distribution of commercial information
We would like to keep you informed of our promotions and new products or services. We do so:
- via email
- via social media
We will only inform you after your explicit permission by means of subscribing to our newsletter or by following 1 of our social media accounts. You can object to these forms of disclosure of information at any time. By unfollowing our social media accounts, we will no longer be able to share new information with you. Each email sent contains an unsubscribe link. You could opt for blocking us or making use of the unsubscribe option for the channels that you did not give us permission for.
Your website account
In order to access certain areas of our website, you first have to sign up. You will have to provide information about yourself and create a username and password.
For this, we will use your name and address details, telephone number, email address and, in the event of a corporate account, your VAT-number. We have a legitimate interest in doing so. We keep this information until you delete your account.
You can have your personal information adjusted at any time. In this event, we will ask you to contact Heron Fireworks in writing.
When you place an order with us, we will use your personal details in order to to process it.
When processing your order, we will receive information about your payment from your bank or credit card company. We use your payment details, name and address details, gender, email address, telephone number and invoice address. We require this for the contract that we are entering with you. We keep this information for two years after fulfilling your order and seven years after (which is the legally required retention of data).
Disclosure to other companies or institutions
With exception of the above mentioned partners, we will under no circumstances disclose your personal details to other companies or institutions, unless we are legally required to do so (for instance, if the police demands this in case of suspicion of a felony).
Along with other companies that place cookies, we came to an agreement with regards to the usage of such cookies.
On our website, cookies are placed of the American company Google, as part of their “Analytics”-service. We use this service to keep track of and receive reports of how visitors use the website. Google can share this information with third parties if Google is required by law to do so, or to the extent that those third parties process this information on Google’s behalf. We have no influence over this.
Inspection, rectification and right to object
If you have a relationship with our company, you have the right to peruse your personal details after making a written request. If the provided overview contains inaccuracies, you can make a written request to have those details rectified or deleted. Besides, you can inform us in writing if you do not wish to receive information about our products and services by notifying us at the following address:
Ensure that you always clearly indicate who you are (and ensure that we can verify your identity), so that we can be certain that we are not adjusting or deleting details of the wrong person.
Changes in this privacy statement
As soon as changes are made to our website, we obviously have to adjust our privacy statement accordingly. You should therefore keep an eye on the date on top and check back regularly to see if there is a new version. We will do our best to separately announce adjustments.