Customer Service

Shipping & Delivery
Our products can't be shipped because that is not allowed. You can order online and pick it up in our store in Germany. See webshop for further details about ordering online.
Privacy & Security
We value the privacy of our visitors and are keen on securing your data. View our privacy statement in the footer below.
Returns & Replacements
Fireworks can't be returned, please check your order when you pick it up. Afterwards we cant
Payment, Pricing & Promotions
Updating Account Information